Terms & Conditions

Last updated: January 2025

1. Acceptance of Terms

By accessing and using this website (travelretreatmaldives.com), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (including information and software) from Travel Retreat Maldives for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server
• Use automated tools to harvest data or scrape the website

3. Disclaimer of Warranties

The materials on Travel Retreat Maldives's website are provided on an 'as is' basis. Travel Retreat Maldives makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations of Liability

In no event shall Travel Retreat Maldives or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Travel Retreat Maldives's website, even if Travel Retreat Maldives or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on Travel Retreat Maldives's website could include technical, typographical, or photographic errors. Travel Retreat Maldives does not warrant that any of the materials on its website are accurate, complete, or current. Travel Retreat Maldives may make changes to the materials contained on its website at any time without notice.

6. Material Links

Travel Retreat Maldives has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Travel Retreat Maldives of the site. Use of any such linked website is at the user's own risk.

7. Modifications

Travel Retreat Maldives may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Maldives, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

9. Booking and Reservation Terms

9.1 Booking Process

• All bookings must be made through our website or by contacting our team directly
• A booking is confirmed only when you receive a confirmation email from us
• You are responsible for providing accurate information during the booking process
• Incomplete or inaccurate bookings may be cancelled without refund

9.2 Payment Terms

• Full payment or deposit as specified must be received before your travel dates
• We accept various payment methods as displayed on our website
• All transactions are processed through secure payment gateways
• By providing payment information, you authorize us to charge the specified amounts

9.3 Cancellation and Refund Policy

• Cancellations must be made in writing to reservations@travelretreatmaldives.com
• Refund eligibility depends on the cancellation date relative to the booking date
• Cancellations made more than 30 days before travel may receive a full refund
• Cancellations made 15-30 days before travel are subject to a 50% refund
• Cancellations made less than 15 days before travel are non-refundable
• Special offers and promotional rates may have different cancellation terms

9.4 Modification of Bookings

• You may request changes to your booking subject to availability
• Changes are subject to the same cancellation and rebooking terms
• Additional charges may apply for date or accommodation changes

10. User Responsibilities

You agree that:

• You will provide accurate and complete information for your booking
• You hold all necessary travel documents (passport, visas, etc.)
• You will abide by all applicable laws and regulations of the Maldives
• You will respect the culture, environment, and local communities
• You will not engage in illegal activities or behavior harmful to others

11. Liability for Disruptions

Travel Retreat Maldives is not liable for any disruptions, cancellations, or modifications to your travel due to:

• Natural disasters, severe weather, or acts of God
• Government actions, political unrest, or security threats
• Airline operations, scheduling changes, or cancellations
• Hotel or resort management decisions
• Health emergencies or pandemics
• Other circumstances beyond our reasonable control

In such cases, we will work with our partners to reschedule your travel or offer alternative solutions, but we cannot guarantee alternative dates or full refunds.

12. Travel Insurance

We strongly recommend purchasing travel insurance to cover unforeseen circumstances such as cancellations, medical emergencies, or lost luggage. Travel Retreat Maldives is not responsible for any losses or expenses that could have been covered by travel insurance.

13. Intellectual Property Rights

All content on this website, including text, images, videos, graphics, and logos, are the property of Travel Retreat Maldives or its content suppliers and are protected by international copyright and trademark laws. You may not reproduce, distribute, or transmit this content without our prior written permission.

14. User-Generated Content

If you submit reviews, comments, photos, or other content to our website, you grant Travel Retreat Maldives the right to use this content for promotional and marketing purposes without additional compensation or permission.

15. Prohibited Conduct

You agree not to:

• Engage in harassment, abuse, or discrimination
• Post false, misleading, or defamatory information
• Violate the privacy or intellectual property rights of others
• Conduct illegal activities or encourage others to do so
• Disrupt the normal operation of the website or services

16. Contact Information

For any questions or concerns regarding these Terms & Conditions:

• Email: info@travelretreatmaldives.com
• Phone: +960 9749173
• Address: Travel Retreats, Male', Maldives

17. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and Travel Retreat Maldives regarding your use of the website and supersede all prior agreements, understandings, and negotiations, whether oral or written.