Privacy Policy

How we handle your personal information

Last updated: May 25, 2026

Travel Retreat Maldives ("we", "us", or "our") operates travelretreatmaldives.com and provides Maldives travel planning and booking services. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website or contact us.

Information We Collect

We may collect the following types of information:

  • Contact details: name, email address, phone number, and country of residence when you submit an inquiry, contact form, or newsletter subscription.
  • Travel preferences: travel dates, budget, resort interests, party size, and other details you provide to help us plan your trip.
  • Communications: messages you send us by email, WhatsApp, or through our website forms.
  • Technical data: IP address, browser type, device information, pages visited, and cookies or similar technologies used for site functionality and analytics.

How We Use Your Information

We use personal information to:

  • Respond to inquiries and prepare travel quotes or itineraries
  • Process bookings and coordinate with resorts and travel partners
  • Send booking confirmations, travel updates, and customer support messages
  • Send marketing emails or offers where you have opted in (you may unsubscribe at any time)
  • Improve our website, services, and user experience
  • Comply with legal obligations and protect against fraud or misuse

Legal Basis for Processing

We process personal data based on your consent (for example, when you subscribe to our newsletter), performance of a contract or steps prior to entering a contract (when you request a quote or booking), and our legitimate interests in operating and improving our travel services, provided those interests do not override your rights.

Sharing Your Information

We do not sell your personal information. We may share data with trusted third parties only when necessary to deliver our services, including:

  • Resorts, hotels, and travel suppliers to fulfill your booking
  • Payment processors, email providers, and website hosting or analytics services
  • Authorities when required by law or to protect our legal rights

These partners are expected to handle your data securely and only for the purposes we specify.

Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.

Data Retention

We retain personal information only as long as needed to fulfill the purposes described in this policy, including to complete bookings, resolve disputes, meet legal requirements, and maintain business records. Marketing data is retained until you unsubscribe or ask us to delete it.

Data Security

We implement reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format
  • Unsubscribe from marketing communications at any time

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.

International Transfers

As a Maldives-based travel company serving international guests, your information may be processed in the Maldives and in other countries where our partners or service providers operate. We take steps to ensure appropriate safeguards where required.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or requests, contact Travel Retreat Maldives:

See also our Terms of Service for booking and website use conditions.